How the free trial of Pro and Business works
The first time you subscribe to Pro or Business on pdfbetter.com, you get 7 days free. You add a card at checkout, nothing is charged during the trial, and if you cancel before it ends you pay nothing.
Updated 2 min read
New accounts start on the Free plan. There is no automatic trial when you sign up: the trial starts only when you choose Pro or Business and complete checkout.
Step 1: Open Plan & usage
In the app, open Settings → Plan & usage. You can also pick a plan on the pricing page.
Step 2: Choose a plan
Click Start free trial · yearly under Pro or Business, or the Monthly button for monthly billing. If your account can't get a trial, the button says Upgrade · yearly instead and the plan is charged at checkout.
Step 3: Add a card in checkout
Checkout is handled by Stripe. A card is required even though nothing is charged today.
Step 4: Start using the plan
You land back on Plan & usage with the message Your free trial has started. The plan shows a Free trial badge and the date it ends.
What happens when the trial ends
- We email you a reminder three days before the trial ends.
- If you do nothing, the subscription starts on the end date and the plan price is charged to your card. For example, Pro monthly is $15 a month.
- If you cancel before the end date, you aren't charged. You keep the plan until the trial ends, then your account moves to Free.
Who gets a trial
One trial per account. If your account has had a subscription before, on the web or through the App Store, including an earlier trial, the plan is charged from the first day. Plan & usage tells you which case applies before you check out.
I canceled the trial by mistake. Can I undo it?
Yes. Until the trial ends, Plan & usage shows Resume plan. Click it and the subscription continues as before.
Why was I charged right away?
Your account had a subscription or trial before, so it wasn't eligible. If the first payment was made on pdfbetter.com, you can ask for a refund within 14 days.
Does the trial include everything in the plan?
Yes. During the trial you get the plan's full features and monthly allowances.
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Related articles
- Cancel your Pro or Business planOpen Settings → Plan & usage, click Cancel plan and confirm. Nothing more is charged, you keep the plan until the end of the period you paid for (or the trial), and then your account moves to Free.
- Compare the Free, Pro and Business plansFree costs nothing and has no end date. Pro is $15 a month for one person, with unlimited downloads and signature requests. Business is $24 per seat a month and adds teams, branding, bulk send, the API and the largest spreadsheet-fill allowance.
- Upgrade, downgrade or switch to yearly billingOpen Settings → Plan & usage and click Change plan. Pick Pro or Business, monthly or yearly, and PDFBetter shows exactly what changes and what you pay before you confirm.
- Plans bought in the App Store or on AppSumoAn App Store subscription unlocks your plan on every device, but Apple bills it, so you change, cancel or refund it through Apple. An AppSumo lifetime deal is paid once on AppSumo and redeemed from your AppSumo account.