---
title: "“Create a free account” or “Limit reached” when you download"
description: "Why PDFBetter asks you to create an account or shows “Limit reached” when you download, what counts as a download, and your options when the allowance runs out."
url: https://help.pdfbetter.com/troubleshooting/download-limit-reached/
collection: "Troubleshooting"
section: "Emails & downloads"
updated: 2026-10-18
publisher: "PDFBetter (AI Generated Inc.)"
---

# “Create a free account” or “Limit reached” when you download

> Guests need a free account to download edited documents; your work moves into it and the download continues. Free includes 3 edited-document downloads a month. When they run out, **Limit reached** offers Pro, Business or a Day Pass, or wait for the reset.

- Counts toward: Edited-document downloads

Do it in PDFBetter: https://pdfbetter.com/app/settings/billing/

## “Create a free account to download”

As a guest you can edit, fill and sign, but downloading, printing or sharing an edited document needs a free account. The dialog says **Your work is saved — it moves into the account, nothing is lost.** Create the account or log in, and you'll see **You’re signed in. Picking up where you left off…** as the download resumes.

## “Limit reached”

When a monthly allowance runs out, the dialog reads **You've reached this month's edited-document downloads** (or whichever allowance it is) and shows how many you've used. Your work is saved either way. Your options:

- **Upgrade to Pro** ($15 a month) for unlimited downloads. New subscribers get 7 days free with a card; cancel before the trial ends and nothing is charged.
- **Start Business** ($24 per seat a month) for teams, branding and bulk sending.
- **Get a Day Pass**: $6 for 24 hours of Pro, nothing renews. Upgrade to Pro within 7 days and the [Day Pass](https://help.pdfbetter.com/account-billing/day-pass/) price comes off your first payment.
- Wait: [allowances reset](https://help.pdfbetter.com/account-billing/monthly-limits-and-credit-packs/) at the start of your next monthly period.

| Per month | No account | Free | Pro | Business |
| --- | --- | --- | --- | --- |
| Edited-document downloads | — | 3 | Unlimited | Unlimited |
| Signature requests | — | 3 | Unlimited | Unlimited |
| Office & advanced conversions | 2 | 10 | 500 | 2,000 |
| OCR pages | 5 | 20 | 1,000 | 5,000 |
| AI credits | 5 | 20 | 500 | 2,000 |

"Unlimited" is subject to fair use; "—" means not included.

## What counts as a download

- The first download of each version of an edited document counts once. Downloading the same unchanged document again is free.
- Printing from the editor counts as a download.
- Browser tools (merge, split, rotate and similar) never count and need no account.
- Signed copies from completed requests are delivered by email and from **Download signed copy**.

> **Tip:** See what you've used this month in **Settings** → [Plan & usage](https://pdfbetter.com/app/settings/billing/). You can [cancel a subscription](https://help.pdfbetter.com/account-billing/cancel-plan/) there any time.

### It says “This needs a paid plan”.

The feature itself isn't in your plan (for example bulk send or signer access codes), not just a monthly limit. Compare plans on [Pricing](https://pdfbetter.com/pricing/).

### I paid but still see the limit.

Reload the page; the plan updates when checkout finishes. If it persists, [contact us](https://pdfbetter.com/contact/) with your account email.

### Is there a watermark on Free downloads?

No. Free plan downloads have no watermark.

## Related articles

- [What happens when you reach a monthly limit](https://help.pdfbetter.com/account-billing/monthly-limits-and-credit-packs.md): When you use up a monthly allowance, PDFBetter stops before the task and offers to wait for the reset, buy a Day Pass or upgrade. For AI credits and fax pages you can also buy a pack that never expires.
- [Compare the Free, Pro and Business plans](https://help.pdfbetter.com/account-billing/compare-plans.md): Free costs nothing and has no end date. Pro is $15 a month for one person, with unlimited downloads and signature requests. Business is $24 per seat a month and adds teams, branding, bulk send, the API and the largest spreadsheet-fill allowance.
- [Buy a Day Pass for a one-off job](https://help.pdfbetter.com/account-billing/day-pass.md): A Day Pass costs $6 and gives you Pro for 24 hours. It doesn't renew. Upgrade to Pro within 7 days of buying it and the Day Pass price comes off your first Pro payment.
- [Download your edited PDF, fillable or flattened](https://help.pdfbetter.com/editing/download-edited-pdf.md): Click Done → Download, choose Keep fillable or Flatten, decide whether to Include comments and sticky notes, and click Download. Downloading needs a free account; Free includes 3 edited-document downloads a month, and Pro is unlimited.
- [Use PDFBetter without an account](https://help.pdfbetter.com/getting-started/use-pdfbetter-without-account.md): You can open every tool without signing up. Browser tools (merge, split, rotate, images to PDF and more) download free. Edits you make in the editor are a guest draft kept for 1 hour; downloading, sharing or sending them needs a free account.

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Source: https://help.pdfbetter.com/troubleshooting/download-limit-reached/ · PDFBetter Help Center · Last checked against the product 2026-10-18. Questions: support@pdfbetter.com
